Privacy Policy

Privacy Policy

JLS LOCKSMITH

Last updated: September 2026

JLS LOCKSMITH respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website or contact us about our services.

1. Who We Are

JLS LOCKSMITH
Email: info@jlslocksmith.co.uk
Telephone: 07821 655977
Website: www.jlslocksmith.co.uk

For the purposes of UK data protection law, JLS LOCKSMITH is responsible for the personal information collected through this website and our business communications.

2. Information We May Collect

When you contact us or request our services, we may collect information such as:

Your name
Telephone number
Email address
Property or service address
Details about the locksmith service you require
Information you provide when requesting a quotation
Details contained in correspondence between you and JLS LOCKSMITH

We may also collect limited technical information when you use our website, such as your IP address, browser type and information about how you use the website.

3. How We Use Your Information

We may use your information to:

Respond to enquiries and requests
Provide quotations
Arrange and carry out locksmith services
Communicate with you about your booking or service
Process invoices and payments
Keep appropriate business records
Deal with complaints or enquiries
Improve our website and services
Meet legal and regulatory obligations
Protect our business against fraud or misuse

We will only use your personal information where we have a lawful reason to do so under applicable data protection law.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted third parties where reasonably necessary to provide our services or operate our business. This may include payment providers, website providers, IT providers, accountants, insurers, professional advisers or other contractors working on our behalf.

We may also disclose information where we are legally required to do so or where necessary to protect our legal rights.

5. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to meet legal, accounting, insurance or contractual requirements.

When information is no longer required, it will be securely deleted or disposed of where appropriate.

6. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Cookies

Our website may use cookies or similar technologies to help the website operate, understand website usage and improve your experience.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can control or disable cookies through your browser settings.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of websites operated by third parties. We recommend reviewing their privacy policies before providing them with personal information.

9. Your Data Protection Rights

Under UK data protection law, you may have rights including:

The right to request access to the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of information in certain circumstances
The right to restrict processing in certain circumstances
The right to object to certain types of processing
The right to request transfer of your information in certain circumstances
The right to withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

10. Marketing

If we send you marketing communications, you can ask us to stop at any time.

We will not send marketing communications where consent or another lawful basis is required unless we have an appropriate lawful basis to do so.

11. Children’s Privacy

Our website and services are not specifically directed at children. We do not knowingly collect personal information from children for marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be published on this page with the date it was last updated.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

JLS LOCKSMITH
Email: info@jlslocksmith.co.uk
Telephone: 07821 655977
Website: www.jlslocksmith.co.uk

14. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

You can find information about your data protection rights and how to make a complaint on the Information Commissioner’s Office website.