Privacy Policy

Here’s a privacy policy suitable for a UK locksmith business website. You’ll need to insert your business contact details and update it if you use specific third-party services.

Privacy Policy

Effective Date: 2 July 2026

JLS Locksmiths is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

JLS Locksmiths provides locksmith services to residential and commercial customers throughout West London, Surrey, Berkshire, Buckinghamshire, Middlesex and surrounding areas.

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

JLS Locksmiths
Email: info@jlslocksmith.co.uk
Website: www.jlslocksmith.co.uk
Telephone: 07821 655977

What Information We Collect

We may collect the following personal information when you contact us or use our services:

Name
Telephone number
Email address
Property address where work is required
Billing address (where applicable)
Details of your enquiry
Information you provide through our contact form or by telephone
Website usage information collected through cookies and analytics (where enabled)

How We Use Your Information

We use your information to:

Respond to enquiries.
Provide locksmith services.
Arrange appointments.
Prepare quotations and invoices.
Communicate with you about your booking.
Improve our website and customer experience.
Meet our legal and regulatory obligations.

Lawful Basis for Processing

We process your personal information because:

It is necessary to perform a contract with you.
It is necessary for our legitimate business interests.
We have your consent where required.
We are required to comply with legal obligations.

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers where necessary to operate our business, including payment providers, website hosting providers and IT support services. We may also disclose information where required by law.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

How Long We Keep Your Data

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and maintain business records.

Your Rights

Under UK GDPR, you have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where appropriate.
Restrict or object to certain processing.
Request a copy of your data.
Withdraw consent where processing is based on consent.

To exercise your rights, please contact us using the details above.

Cookies

Our website may use cookies to improve functionality, analyse website traffic and enhance your browsing experience. You can manage or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

JLS Locksmiths
Email: info@jlslocksmith.co.uk
Telephone: 07821 655977

If you are not satisfied with our response, you have the right to make a complaint to the UK Information Commissioner’s Office.

You should also create a Cookie Policy and Terms & Conditions page. Together with this Privacy Policy, these form the core legal pages that most UK business websites are expected to have.